SERVICE SALES

6 or more

5

4

3

2

1

Assigned To

Complete the portions of repair orders applicable to amounts due from customers (must be done before a customer receives his car). Accounting copies must include all information on the customer copies

C

C

C

C

C

A

Complete the portions of repair orders applicable to amounts due on warranty claims

C

C

C

C

C

A

Compare accounting copies of repair orders with the shop (hard) copies, verifying that labor operations shown on the accounting copies agree with the shop copies and with mechanics’ time tickets (ordinarily, portions of the time tickets are attached to shop copies of repair orders)

C

C

C

C

C

A

Complete on repair orders cost-of-sales information relative to customer and warranty claims sales in a manner consistent with the established costing procedure of the dealership

C

C

C

C

C

A

Record in the books of original entry repair orders other than used vehicle reconditioning orders and orders for preparation of new vehicles for delivery

F

C

C

C

C

A

Record in the books of original entry repair orders for reconditioning used cars and preparing new vehicles for delivery

B

B

B

B

C

A

Maintain check sheets of the numerical continuity of repair orders entered in the books of original entry

F

E

B

B

A

A

File accounting copies of repair orders numerically

F

E

B

B

C

A

File shop (hard) Copies of repair orders by vehicle identification number

F

C

C

C

C

A

Make the necessary postings from the books of the original entry to the new and used Vehicle Inventory Records and to the subsidiary records for amounts due from the manufacturer in connection with new vehicle inspection

D

D

D

B

A

A

Check and correct warranty claims repair orders for accuracy and completeness prior to preparing claims applications

J

J

J

I

I

I

Prepare warranty claims documents for submission to factory

J

J

J

C

C

A

Receive rejected warranty claims and determine which items will be resubmitted immediately

J

J

J

I

I

A

Examine and determine disposition of rejected warranty items not immediately resubmitted

I

I

I

I

I

I

Prepare data necessary for resubmission of rejected warranty items

J

J

J

C

C

A

Maintain the Warranty Claim In-Process File on a current basis so that status of each unpaid item is known

J

J

J

C

C

A

At month end, record in the Sales Journals any necessary additional cost-of-sales information in a manner consistent with the established costing procedures of the dealership

F

B

B

B

A

A